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How mekdi88g Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you use mekdi88g, why we collect it, and what control you have over it.

Account data handled with careLocal payment context respectedYour access rights clearly explainedContact path always openNo data sold to third parties
mekdi88g How mekdi88g Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security on your account is not just a checkbox. Here is how we actually handle the four areas that matter most: the data we store, the cookies we set, how long we keep records, and how account access is protected against unauthorised use.

Data Retention

We keep account and transaction records for as long as your account is active and for a defined period after closure, as required by applicable rules. You can ask us what we hold at any point.

Cookies and Session Tracking

We set functional cookies to keep you logged in and analytical cookies to understand page load and device behaviour. You can manage non-essential cookies through your browser settings without losing account access.

Account Access Security

Your account login is protected by password and, where enabled, an OTP sent to your registered contact. We flag unusual login attempts and may lock access pending your verification via live chat or email.

Requesting Changes

To correct, export or request deletion of your data, contact us through live chat or email with your account email ready. Identity verification is required before we make changes to sensitive fields.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update or delete the personal data we hold on your account, reach out through any of the channels below. We aim to acknowledge your request within one business day and resolve straightforward access or correction requests as quickly as the verification step allows.

Team online

Live Chat

Start a chat session from the mekdi88g lobby page. Available during operational hours — our team handles data queries the same as account support.

Email

Send your data request to our support address. Include your registered account email so we can verify your identity before actioning any changes.

Account Settings

Basic profile corrections — name spelling, contact number — can be started from your account settings page. More sensitive changes need identity confirmation via our team.

Your Questions About Privacy, Answered

Real questions about how we handle your data — covering access rights, payment information, cookies and what happens when you close your account.

We collect your name, email address, contact number and device details. Once you make a deposit via Touch 'n Go eWallet, Boost or GrabPay, transaction references are also recorded against your account.

Yes. Contact us via live chat or email with your registered account email and request a data summary. We verify your identity first, then provide what we hold in a readable format.

We share data only with service providers directly involved in running your account — payment processors like Touch 'n Go eWallet and GrabPay, and platform infrastructure partners. None of them may use it for their own marketing.

You can withdraw consent for marketing messages at any time. Email or live-chat our support team to update your preferences. This does not affect transactional messages about your account or withdrawals.

We retain transaction and identity records for a period after closure, as required by applicable rules. Once that period passes, personal data is deleted or anonymised. You can ask us for the specific retention period via email.

Functional cookies are required for login sessions. Analytical cookies are optional and can be switched off in your browser settings. Turning off optional cookies does not lock you out of your account or wallet.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.