Reference

Terms Conditions on mekdi88g

These terms set out what you agree to when you open and use your mekdi88g account — covering deposits via Touch 'n Go eWallet, Boost, and GrabPay, how your wallet balance is managed, and what we expect from you in return.

Account Holder ResponsibilityLocal Payment CoverageMalaysia Access RulesFair Use Policy
mekdi88g Terms Conditions on mekdi88g
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — including your registered e-wallet details, transaction history, and login credentials — is stored with SSL encryption. We retain account records for as long as your account is active and for the period required under applicable law after closure. You can request a copy of your data or ask us to correct inaccurate details by contacting support through your account dashboard. We do not share your personal information with third parties except where required to process your Touch 'n Go eWallet, Boost, or GrabPay transactions, or where local law requires disclosure.

Data Retention

Account and transaction records are kept for the legally required period. After account closure, data is held only as long as applicable regulations require, then securely deleted.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact live chat.

Data Requests

To request, correct, or delete your account data, contact support via live chat or the email address in your account settings. We will respond within the timeframe local law requires.

REACH OUR TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise an account-related concern, our support team handles queries through the channels below. We handle account and payment disputes directly — raise the issue with us before escalating elsewhere.

Team online

Live Chat

Available directly inside your logged-in account dashboard for real-time queries about terms, wallet transactions, or account access.

Email Support

Send detailed account or policy questions to our support address listed in your account settings; we respond to written queries in order received.

Account Help Centre

The Help Centre inside your account covers common terms questions, withdrawal steps, and how to update your registered payment details.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account and payments.

Yes. These terms cover every funding method on mekdi88g — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. Each payment rail also carries its own provider terms alongside ours.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

No. Your mekdi88g account must be funded from a payment method registered in your own name. Mismatched wallet names may result in the transaction being held for verification.

We retain your records for the period required under applicable law, then delete them securely. You can request a copy of your data before or after closure by contacting support.

Raise it with our support team first via live chat or email. We handle account-level disputes directly and aim to resolve them before any formal process is needed.

The same account terms apply across Malaysia. Access and eligibility depend on local law and are available where local law permits, regardless of which region you are in.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.